How can we help?
Answers to common questions, and a direct line to the developer.
Frequently asked questions
How do I contact support?
Email apps@fatihayoglu.com. Please include the app name, your device model and its iOS or iPadOS version, and a short description of the issue. Screenshots help too.
How quickly will I get a reply?
Usually within two working days. Every message is read personally.
How do I request a refund?
Purchases are handled by Apple, so refunds are too. Visit reportaproblem.apple.com, sign in with your Apple Account and select the purchase.
How do I cancel a subscription?
On your iPhone or iPad, open Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. Access continues until the end of the current billing period.
How do I restore a purchase on a new device?
Sign in with the same Apple Account you used to buy it, open the app and use Restore Purchases, usually found in the app’s settings.
How is my data handled?
Each app has its own privacy policy, linked from its page. You can also read the website privacy policy.
Can I suggest a feature?
Yes, please do. Suggestions are welcome at apps@fatihayoglu.com.